What We DoFeaturesWhy UsFAQLogin
Workflow Automation for Hospitality

The Work Between Your Systems,
Handled.

Your PMS, POS, channel manager, and finance tools weren't built to talk to each other. HospitalityFlow does the repetitive manual work that fills the gaps — on top of the stack you already run, not in place of it.

Contact Sales
2-4h
Saved daily per team
On top
Of the stack you run
Zero
Integrations to start

Everything You Need to Know -
In 10 Seconds

What we do

The Busywork Between Your Systems

Automate the repetitive admin that runs between your systems — so your team's time goes to guests, not paperwork.

How we do it

Send What You Export, or Connect by API

Send the files you already export, or connect by API. We handle the task and return it where you already work.

Who uses it

Built for the People Who Run the Property

GMs, owners, and finance, revenue, and operations teams across hospitality.

Every property gets reviews. Almost none have time to answer them well.

Guests judge you by your reviews — and by whether you bothered to reply. HospitalityFlow reads every new review across your channels, drafts a reply in your property's voice for a human to approve, and tells you what guests keep raising before it becomes a pattern.

  • Clears a week of review backlog in one sitting.
  • A restaurant group sees the same dish flagged across three locations and fixes the kitchen, not the reply.
  • A day spa catches a recurring booking complaint two weeks before it would show up in the numbers.

Keep Every System You Have. We Work on Top of Them.

HospitalityFlow doesn't replace your PMS, your POS, or anything else. It sits on top of the tools you already run and does the manual work that happens between them.

  • Connect what you already export.
  • The work gets done, then comes back to you.
  • Your data is handled on your terms.

Pick the Work You Want Off Your Team's Plate.

There's no fixed bundle. Most teams start with reviews, prove it earns its place, then add the next piece. These are examples — not a menu.

  • Reviews & sentiment
  • Inbox Triage
  • Channel reconciliation
  • Recurring-issue detection

    Surface the complaint that keeps coming back before it shows up in your scores.

Most properties start with one and add the next when it's earned. You're not buying a platform — you're taking work off your team's plate, one piece at a time.

Trusted by Teams Who Want
Consistency, Accuracy & Speed

Less Admin, More Hospitality

Automate the repetitive admin so your team can focus on guests, not spreadsheets. Most teams save 2-4 hours every single day.

Fewer Things Slip Through the Cracks

Reviews answered, numbers reconciled, handovers done — without someone staying late to chase them. The work between your systems stops falling through.

Built by Operators, Not Engineers Guessing

Every workflow is designed by people who have run the daily grind of a property — not by engineers guessing at what operators need.

Privacy-First by Design

Process, deliver, purge. We never store your guest data unnecessarily. Enterprise users define their own retention policies.

Frequently Asked Questions

Workflow automation built for hospitality. It sits on top of the systems you already run — PMS, POS, channel manager, finance tools — and handles the repetitive manual work between them: responding to reviews, reconciling channels, summarising the day. You keep your stack; we take the busywork off it.
You connect the work you already do — send us the files you export today, or connect by API where your systems allow. The automation handles the task and returns the result where you already work: your inbox or your existing tools. There's no new platform to learn.
No. You can start by sending the exports you already pull, with no technical setup. Where a direct API connection saves time, we'll set one up — but it's never a prerequisite. You start with what you have.
We process only what's needed to do the job and don't keep guest data we don't need. You decide what's retained and for how long. We don't sell or share your data, and access is limited to running your workflows.
Operators across hospitality — hotels, restaurants, serviced apartments, spas — who run their own buying decisions. In practice: GMs, owners and asset managers, and the people leading finance, revenue, and operations.
Less time on repetitive admin, and fewer things slipping — reviews answered, numbers reconciled, handovers done without someone staying late. We scope each workflow against the hours it gives back, so the value is measurable for your property rather than a generic promise. Start with one workflow and judge it on that.

Tell Us What's Eating
Your Team's Week.

Our team will understand your challenges and design a custom automation solution for your property.

Contact Sales